We have included some of our customer comments which you can view below.
Thank you Bob and in the very beginning, Amit too for selling my home .There was never a time that you did not return my calls personally and literally within the hour. There was always someone there if you were not to take messages. People knew who i was by name.
You tried to sell my home one year and then learnt from what had happened when the buyer failed to go ahead. Her cancellation was not your fault but you realised that my home would sell better if you formulated a plan. You included me in your reasoning so we worked as a team. I felt informed and confident. At all the intricate stages you guided me as to what to say and how to be. Such interpersonal skills ,thought, reasoning ,warmth and tenacity are rare in your industry .I have no hesitation in telling my friends about you.
We bought our flat through Lexingtons and found them courteous, professional and friendly to deal with. They were firm but never too pushy during the buying process, and I would definitely consider going back to them when we come to sell our flat.”
Mr & Mrs Grant, Willow Road
From start to finish I found Lexingtons ‘ level of service to be fantastic. They were contactable at all times and able to deal with any queries that I had in a very short space of time. On the numerous occasions that I needed to go back to the property I was purchasing, Bob was extremely accommodating and flexible with times at which he could meet me there which was very useful! Furthermore the staff at Lexingtons were all extremely polite and efficient at all times. I would definitely recommend their services to anyone looking to buy or sell their property.
Mr E Petit
Just a note to express my thanks to you and your team for all of your – at times daily – advice, support and help throughout the purchase of my new home. As the buyer of the property I was delighted with the personal, attentive service and effort you provided. When it comes to selling, I will definitely be using you. And I also have no hesitation in recommending your agency to others.
Many thanks again ,
Sincere gratitude to Lexington’s in finding to buy a property meeting my exact requirements within the preferred area and budget. Lexingtons took very seriously in showing properties that matched the precise criteria so as not to waste mine or the vendor’s time. The service and professionalism with which Lexingtons handled the purchase process was impeccable, unlike any I have experienced from other agents, endeavouring to ensure all queries were duly answered by all parties concerned before and after exchange up to completion. The agency was always willing to cooperate and assist and every phone call was answered. I have recommended Lexingtons to other purchasers and sellers and will continue to do so to anyone thinking of making a large commitment and seeking a personable, friendly and unique service from an estate agent. A special thank you to Bob in helping finding my ideal home.
Ms Jita Lukka
Lexingtons and their staff were exceptionally helpful and efficient, and, I felt, really went the extra mile in answering my many questions and ensuring that the purchase process progressed smoothly.
To whom it may Concern
I was very impressed by the help I had from Lexingtons, this year when I tried to sell my flat and buy another in the same area.
The times were difficult because when one made an offer it was accepted at first then withdrawn a week or so later because the buyers hoped the price would go up. Throughout the trying experiences Bob Patel was really helpful and supportive getting in touch frequently to give us an update. He also explained the procedures well.
Eventually he sold our flat for an excellent price and managed to keep us and our buyer happy.
In the end we decided to leave London which we have done . It was then we realised how far short other estate agents fall when compared to Mr. Patel.
I have no hesitation in recommending him.
Dear Bob & Amit;
Katherine and I want to offer our great thanks to you both for your excellent endeavour regarding the sale of 3 Willow Hall. It was a long process and the persistence and perseverance you showed throughout was much appreciated.
There is no doubt that the first three buyers to put in offers on the flat were tricky to deal with and your firmness in handling with them was exemplary. The fact that you were able to increase the flat’s selling price between the first offer and the final offer by some £35,000 is, to our view, nothing short of amazing.
Of course, the sale couldn’t have happened if Amit had not pushed the necessary renovations through to completion with a builder who, as you well know, ended up being very slippery indeed. With us being down here in Somerset during the renovations, it was absolutely critical to have someone on the ground there in Hampstead to keep things moving along. Amit performed that role with great patience and grace.
We owe you both a real debt of thanks for your efforts on our behalf.
With warmest regards.
Michael J. Reynolds & M. Katherine Reynolds